Registration & Onboarding Guide
A complete step-by-step guide on registering your administrator account, verifying your organization, and configuring your WorkClock HQ workspace.
Registration & Onboarding Guide
Welcome to the WorkClock HQ Management Dashboard (www.dashboard.workclockhq.com). This central backoffice platform empowers organization owners, HR managers, and administrators to monitor attendance, manage employee departments, configure geofences, and run payroll reports.
[!NOTE] Ecosystem Overview: While administrators use this dashboard platform to manage workforce operations, employees use the complementary mobile apps and web portal (
app.workclockhq.com) strictly for location-verified clock-ins and clock-outs.
🚀 Step 1: Account Registration (/sign-up)
To create your organization's administrative account:
- Navigate to the Sign Up page.
- Enter your personal details:
- First Name & Last Name: Your administrative contact name.
- Email Address: Any valid email address for receiving account notifications and verification OTPs.
- Password & Password Confirmation: Must meet strict enterprise security criteria:
- Minimum 8 characters.
- At least one uppercase letter (
A-Z). - At least one lowercase letter (
a-z). - At least one numeric digit (
0-9). - At least one special character symbol (e.g.,
!@#$%^&*).
- Review and check the box agreeing to WorkClock HQ's Terms & Conditions and Privacy Policy.
- Click Create Account.
✉️ Step 2: Email OTP Verification (/verify-otp)
To safeguard your organization against unauthorized registrations:
- Upon submitting the sign-up form, an automated One-Time Password (OTP) will be dispatched to your registered email address.
- Enter the 6-digit OTP pin on the Verify OTP screen.
- Once verified, your authentication token is secured, and you will proceed directly to organization configuration.
🏢 Step 3: Organization Type Selection (/org-type)
WorkClock HQ tailors features based on your organizational structure. Select your classification:
- For Profit Organization: Designed for commercial enterprises, corporate offices, agencies, and businesses.
- Non Profit Organization: Tailored exclusively for Non-Governmental Organizations (NGOs).
Click Continue to move to the organization details form.
📋 Step 4: Organization Profile & Document Onboarding (/organization-info)
The onboarding form collects essential business parameters to customize your workspace.
Step 4.1: Company Profile Details
Fill out your organization's primary metrics:
- Organization Name: The official registered name of your company (e.g., Listed Hosting).
- Organization Email: Primary billing and administrative notification email.
- Phone Number: Business phone number with international country code selection (defaults to Nigeria
NG). - Country: Select your primary country of operation from the global list.
- Company Size: Choose your current workforce tier (
1-10,11-50,51-200,201-500, or500+). - Staff Employment Types: Select all applicable employment structures utilized in your company (e.g., Full-Time, Part-Time, Contract, Shift-Based).
- Referral Code: (Optional) Enter a promotional or partner referral code if applicable.
Step 4.2: Verification Documents (Non-Profits Only)
If you selected Non Profit Organization in Step 3, an additional verification step is required:
- Organization Document (Required): Upload official incorporation certificates, tax-exempt documentation, or regulatory filings (
PDF,PNG, orJPG, max 10MB). - Other Supporting Document (Optional): Upload additional verification collateral if requested.
For-profit organizations complete onboarding immediately after Step 4.1.
🔑 Authentication & Password Management
Signing In (/sign-in)
Once onboarded, administrators can access the dashboard at any time via the Sign In portal using their registered email and password.
Password Recovery (/forgot-password & /reset-password)
If you forget your credentials:
- Click Forgot Password? on the sign-in screen.
- Enter your registered email address to receive a password reset code.
- Follow the secure link to set a new password on the Reset Password page.
Admin Invitations (/admin-invite-accept)
Existing organization owners can invite co-administrators or managers. Invited team members receive a direct email link to accept their invitation, set their password, and immediately gain management access to the organization's dashboard.
WorkClock HQ Overview
Welcome to the official documentation for WorkClock HQ - A modern workforce management and employee attendance tracking solution.
Employee Onboarding & Registration
Learn how to set up your WorkClock HQ staff account using your employee code, verify with an invitation code, and configure your password.